Does BMD Connector support DATEV?
BMD Connector is purpose-built for BMD — the Austrian accounting standard. We deliberately focus on the Austrian market where BMD is dominant; the DATEV connector market is well-served by specialist vendors elsewhere. If you need a DATEV connector, we're happy to point you to one.
How configurable is the account mapping?
100% self-configurable. You map apaleo revenue accounts, payment methods and tax codes to your BMD account numbers directly in the BMD Connector interface. No support ticket, no developer required. Changes take effect on the next export.
What about transaction fees from Apaleo Pay or Stripe?
BMD Connector extracts transaction fees directly from apaleo's payment settlement files and exports them as separate line items in your accounting output. Your accountant sees the gross revenue, the fees, and the net — correctly separated, without manual calculation.
Are chargebacks detected?
Yes. When a chargeback appears in apaleo's settlement data, BMD Connector sends an email alert. You don't need to check a dashboard — the alert comes to you, and the chargeback is included correctly in the export for that period.
How often do exports run?
Monthly exports run automatically and are delivered by email per hotel. You can also trigger a custom-period export at any time — useful for mid-month checks, audits or correcting a previous period.
Are existing customers' prices grandfathered?
Yes. Customers who connected to BMD Connector before the current v3 pricing took effect keep their original price for life. There is no expiry on the price guarantee — it is permanent.